Frequently Ask Questions
What types of products does Succuluv offer?
Succuluv specializes in handmade and hand-painted succulent planters, concrete pots, and succulent mini gardens. We also create unique garden decor, including stepping stones, statues, and bird baths. Each piece is crafted from durable, long-lasting concrete.
How do I care for my Succuluv planters and mini gardens?
To keep your succulent planters in top shape, ensure they have proper drainage and avoid overwatering. Use high-quality soil, such as bonsai jack soil, to promote healthy growth. Clean the planters with a soft cloth to maintain their appearance and durability. While you’re at it, consider adding cheap stepping stones to your garden for an affordable yet stylish way to enhance your outdoor space.
Are the products customizable?
Currently, we offer a selection of designs and sizes for our concrete pots and garden decor. While we do not provide custom designs, we are always working on new and unique products, so check back frequently for fresh and exciting options.
How long will it take to receive my order?
Our products are handmade and may take up to 2-3 weeks to complete, depending on the item and current demand. Once your order is shipped, you will receive a tracking number to monitor its progress.
Can I return or exchange an item?
Due to the handcrafted nature of our products, we do not accept returns or exchanges unless there is a defect or error with your order. If you encounter any issues, please contact us within 7 days of receiving your item, and we’ll be happy to assist you. This policy ensures the uniqueness and quality of our mini succulent gardens remain intact for all our customers.